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Find quick answers to the most frequently asked questions about Cranial Electrotherapy Stimulation (CES), Microcurrent Electrical Therapy (MET), Product Information, and more.
Allevia Health FAQ
Alpha-Stim® works for about 80-90% of patients. In other words, 8 to 9 out of 10 patients will achieve clinically significant results if the device is used correctly daily for at least 3 weeks. Please see Alpha-Stim clinical surveys for detailed results. The percent improvement (also known as the effect size) is quite large especially compared to many medications. If you are not getting benefit from Alpha-Stim® we recommend that you check your device to make sure the unit is working properly and that the current is reaching the electrodes, probes, and/or earclip electrodes. Also, given there is a learning curve in using the Alpha-Stim®, please call us if you are not achieving results. Additional weeks of treatment or altered protocols allow some initially unresponsive patients to get relief. Patients should be sure they are well hydrated for optimal results, as hydration is necessary for conductivity.
Adverse effects are usually mild and self-limiting. Adverse effects from data on approximately 8,792 patients participating in 144 controlled studies, open clinical trials, and uncontrolled conditions, and by physician survey and reasonably associated with the use of CES are dizziness (6 cases, 0.07%), skin irritation/electrode burns (6 cases, 0.07%), and headaches (9 cases, 0.10%). Prolonged CES treatment atcurrents higher than necessary may cause dizziness or nausea that can last for hours to days. Treatment immediately prior to going to sleep may cause difficulty sleeping. Paradoxical reactions such as increased anxiety, and sleep disturbances may occur, but are rare.If the Alpha-Stim® does not begin to control your anxiety, insomnia, depression or pain within one month, consult your health care practitioner, authorized Alpha-Stim® distributor, or the manufacturer.
The Alpha-Stim M may affect the operation of implanted demand type cardiac pacemakers and implanted defibrillators. Do not stimulate directly on the eyes, or press the probes over the carotid sinus (on the neck near the larynx).
Alpha-Stim has never been considered investigational by the Food and Drug Administration (FDA). Our technology is FDA-cleared for the treatment of anxiety, depression, insomnia and pain. Alpha-Stim is sold throughout most of the world without prescription. Please visit the manufacturer’s regulatory page to learn more.
The manufacturer of Alpha-Stim and its authorized distributors are smaller entities than large pharmaceutical companies lacking the marketing budgets of the pharmaceutical industry.
Your physician may visit our web site at www.AlleviaHealth.com and/or contact us for more information.
Allevia Health, Inc. is the leading U.S. Authorized Distributor of the Alpha-Stim® serving Oregon and Washington State. We are committed to providing the very best service available to the patients and practitioners we serve.
To purchase an Alpha-Stim, please fax your Statement of Medical Necessity (or Rx) to 888-684-8414 and place your order on our website or by calling us at 800-684-9343. If you prefer our rent-to-own plan, please visit our financing page.
The rent-to-own plan allows you to try the Alpha-Stim® out for a month or longer. You may return it at any time during the rent-to-own plan, with no further obligation. If you are happy with the results and you continue renting, then you will own it once your rental payments equal the purchase price. The cost of ownership through the rent-to-own plan is the same as if you purchased it outright. There are no additional charges other than the cost of shipping. If you return the unit during the rental period then you will receive refund of your damage deposit. Thus you can try the Alpha-Stim® for a month of treatments for $100.
We have a 30 day return policy. If returned within 30 days, you will receive a refund minus the original shipping charge and 10% restocking fee which covers the cost of supplies and accessories.
Please see our Shipping page for more information.
All new Alpha-Stim devices come with a five-year manufacturer warranty (pre-owned devices come with a 1-year warranty). This warranty covers the device itself. Accessories and supplies are considered consumables and they are not covered by the warranty. All repairs and replacements of Alpha-Stim devices are handled by the manufacturer. You can register the warranty of your device and learn more about about warranties here.
Please contact the manufacturer for more information on international orders.
Allevia Health, Inc.
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